In relation to the processing of your Personal Data by Yamaha Motor Europe N.V. and/or any its branch offices under the applicable data protection law, Yamaha Motor Europe N.V. shall act as the data controller. Any questions, complaints or requests in respect of the data processing activities performed by Yamaha Motor Europe N.V. and/or any its branch offices may be directed to Yamaha Motor Europe N.V. Please find the contact details of Yamaha Motor Europe N.V. on the Site(s).
1 Personal Data
2 Interactive sections
3 Direct Marketing
- Performing and Providing Yamaha Motor Europe products and services, including warranty services;
- Responding to inquiries and requests;
- Sending notification and materials which may be of interest for you (such as newsletters, brochures and other mailings);
- Direct Marketing analysis and offers;
- Security guard, including access control and Improvement of our Site;
- Internal evaluation of Yamaha Motor Europe's products and services;
- Knowledge acquisition for quality enhancement and improvement of merchandise;
- Market research and other analysis for quality enhancement and improvement of merchandise;
- Other purposes of use clearly specified at the time of obtaining Personal Data.
5 It is Yamaha Motor Europe's policy to keep your Personal Data only for so long as needed for such purposes. Personal Data is stored for a certain period after the end of service provision or for a period necessary for fulfilling the obligations of laws and regulation.
6 Without prior consent your Personal Data will not be used for Direct Marketing purposes. You may, if you wish, opt in on this service when providing personal information. We are also not responsible or liable for, and do not monitor, endorse or have any control over any third party's applications, websites or services used on our Sites, such as the social media platforms (e.g., Facebook) you may use to create an account and login to our Sites, including their accuracy, availability, functionalities, and applicable terms and policies, including their privacy and cookie policies. If you have any questions about the practices and policies of third parties, please review their corresponding terms and policies, and contact them.
7 You give your consent voluntarily and may revoke it at any time. If you withdraw your consent to us using the Personal Data that you have provided to us through then we will endeavor to delete such data from our databases, but if you withdraw your consent, this will not affect the lawfulness of our use of your personal data before your withdrawal. You can withdraw your consent via the self-service (such as accounts page, customer portal) or via below address or email.
8 We work closely with certain third parties, including authorized other Yamaha Motor group companies, carefully selected business partners, sub-contractors and may receive information about you from them.
10 Yamaha Motor Europe is applying commonly used technology to safeguard your Personal Data from wrongful use. Only authorized personnel have access to your data. Should Yamaha Motor Europe partners be carrying out part or all of Yamaha Motor Europe web survey purposes Yamaha Motor Europe has reached an agreement with them that they will handle your Personal Data with an equal level of strict confidentiality. The storage and sending of your data over the Internet is safeguarded by means of up-to-date, commonly used technology.
12 If we request consent for the processing of personal data, persons who have not reached the age of 16 may only provide Personal Data with the consent of their legal representative (e.g. a parent).
14 Should you participate in our surveys, we would be glad if you indicate to us, that we are allowed to contact you later for further research purposes, such as your opinion on new products, features etc. Should you reply positive to that option, which is included in most questionnaires, we may contact you by means of e-mail or phone later.
15 We do not make decision-making (which produces legal effects or similarly significantly affects) based on automated processing, including profiling without obtaining your explicit consent.
16 For the statutory or the performance and conclusion of a contract, Personal Data may be required. In this case, if you cannot provide necessary information, we will not be able to properly provide Yamaha Motor group services.
17 As a data subject, you have certain rights concerning our processing of your personal data. You can:
- request access to your personal data held by us
- request us to rectify or complete your information if you believe that the personal data we process on you is inaccurate or incomplete
- request us to erase certain personal data
- request us to restrict the processing of your personal data
- object to our processing of your personal data
In case of any questions or complaints regarding the processing of your Personal Data, please contact following in writing:
Yamaha Motor Europe N.V./Digital Marketing & CRM
– P.O. Box 75033 – 1117 ZN Schiphol – The Netherlands.
If your Personal Data change (such as your post code, email address or telephone number), or if we have inaccurate information, we will endeavor to correct, update or delete your Personal Data from our database. If you do not wish to be contacted by us any more, we will immediately cease to process your Personal Data. When contacting us, please be sure to provide us with your exact name, address, e-mail address, name, address and/or telephone number(s) in order to be sure we handle your request correctly.
You can also contact our Data Protection Officer. Our Data Protection Officer will manage your questions or complaint and will give you additional information about how it will be handled. Please contact following in email:
18 Regarding the processing of Personal Data on individuals, you can file complaints against your national Supervisory Authority for data protection.
Last update: 25/04/2018